Quality Customer Service is the Rule, NOT the Exception
A commitment to providing personalized, customer-focused service that you rarely find at our franchised or government competitors is just one aspect that sets SHIP HAPPENS apart. When you step into our store, you're NOT just another transaction—you’re a valued customer AND neighbor. Co-owners Suzi and Bri both reside in the North Shore and are personally involved in day-to-day operations. This means you’ll always be greeted by someone who cares about your experience and is dedicated to meeting your needs. Our commitment to prompt, efficient service means you’ll get in and out quickly, with everything handled professionally.
Beyond providing excellent service, we take immense pride in supporting our local community, especially through our active involvement in animal advocacy, rescue and adoption. Make sure to look for our store mascot, Mama, when you come by. She's one of Bri's fluffy feline furbabies that "supervises" from her sunny perch by the window.
We even have a dedicated space in our store where we showcase local adoptable animals, promote other local animal related businesses and offer discounts for donations made to local animal rescues. This unique commitment to both our customers and the broader community makes us more than just a business—we’re a trusted local partner that truly cares about creating positive, lasting relationships.
Beyond providing excellent service, we take immense pride in supporting our local community, especially through our active involvement in animal advocacy, rescue and adoption. Make sure to look for our store mascot, Mama, when you come by. She's one of Bri's fluffy feline furbabies that "supervises" from her sunny perch by the window.
We even have a dedicated space in our store where we showcase local adoptable animals, promote other local animal related businesses and offer discounts for donations made to local animal rescues. This unique commitment to both our customers and the broader community makes us more than just a business—we’re a trusted local partner that truly cares about creating positive, lasting relationships.